Fair. Fast. Transparent
Dispute Resolution
Fair. Fast. Transparent
Dispute Resolution
Fair. Fast. Transparent
Dispute Resolution
For Online Gaming.
For Online Gaming.
For Online Gaming.
Serving licensed operators and players across Curaçao, Anjouan, Kahnawake, Tobique, and other jurisdictions.
Serving licensed operators and players across Curaçao, Anjouan, Kahnawake, Tobique, and other jurisdictions.
Serving licensed operators and players across Curaçao, Anjouan, Kahnawake, Tobique, and other jurisdictions.
98%
Cases resolved amicably
24-48h
Resolution time guaranteed
5+
Licensed jurisdictions
1000+
Disputes resolved
How It Works
How It Works
How It Works
Our simple 3-step process ensures fast and fair resolution of your gaming disputes.
Our simple 3-step process ensures fast and fair resolution of your gaming disputes.
Our simple 3-step process ensures fast and fair resolution of your gaming disputes.
1
Submit Your Complaint
Submit Your Complaint
Submit Your Complaint
Provide details and supporting evidence
Provide details and supporting evidence
Provide details and supporting evidence
2
We Review the Case
We Review the Case
We Review the Case
Impartial review by our experts
Impartial review by our experts
Impartial review by our experts
3
Resolution Delivered
Resolution Delivered
Resolution Delivered
Most cases resolved within 24–48 hours
Most cases resolved within 24–48 hours
Most cases resolved within 24–48 hours
Trusted Jurisdictions
Trusted Jurisdictions
Licensed and compliant with Alternative Dispute Resolution
requirements across multiple gaming jurisdictions
Licensed and compliant with Alternative Dispute Resolution requirements across multiple gaming jurisdictions
Curaçao
Gaming Authority
Anjouan
Gaming Authority
Kahnawake
Gaming Authority
Tobique
Gaming Authority
"Received my refund in just 2 days! The service was incredibly professional. Highly recommend!"
"Received my refund in just 2 days! The service was incredibly professional. Highly recommend!"
Stephanie Nicol, Italy
"They assisted me in resolving a withdrawal problem that had been lingering for weeks. I truly appreciate their support!"
"They assisted me in resolving a withdrawal problem that had been lingering for weeks. I truly appreciate their support!"
Ricky Smith, Spain
Your Trusted Gaming Dispute Partner
Your Trusted Gaming Dispute Partner
We make online gaming fairer. Our team of legal experts and former compliance officers resolve disputes quickly and professionally across all major gaming jurisdictions.
We make online gaming fairer. Our team of legal experts and former compliance officers resolve disputes quickly and professionally across all major gaming jurisdictions.
Independent & Impartial
Neutral third-party resolution with no conflicts of interest
Free for Players
Our dispute resolution service comes at no cost to players
24–48 Hour Resolution
Fast turnaround times with guaranteed response timeframes
Secure & Confidential
All information is handled with strict confidentiality and security
Alternative Dispute Resolution
Tailored for iGaming
Alternative Dispute Resolution
Tailored for iGaming
Dispute Mediation
Dispute Mediation
We mediate disputes involving withdrawals, bonuses, account closures, locked balances, and more. Our goal is to ensure fair outcomes through dialogue and impartial evaluation.
We mediate disputes involving withdrawals, bonuses, account closures, locked balances, and more. Our goal is to ensure fair outcomes through dialogue and impartial evaluation.
Regulatory Liaison
Regulatory Liaison
We engage with gaming authorities and regulators on your behalf when required, ensuring transparency and compliance.
We engage with gaming authorities and regulators on your behalf when required, ensuring transparency and compliance.
Compliance Support for Operators
Compliance Support for Operators
We help operators meet their licensing conditions related to ADR and provide transparent reporting tools.
We help operators meet their licensing conditions related to ADR and provide transparent reporting tools.
Multi-Jurisdictional Coverage
Multi-Jurisdictional Coverage
We offer coverage for licensed operators across multiple jurisdictions including Curaçao, Anjouan, Kahnawake, and Tobique.
We offer coverage for licensed operators across multiple jurisdictions including Curaçao, Anjouan, Kahnawake, and Tobique.
Submit a Complaint – Fast & Free
Have an issue with an online casino? We can help.
Information
Process
Submit
We Help With...
Delayed or missing withdrawals
Bonus abuse allegations
Locked or closed accounts
Communication breakdowns
What You Need...
Your name and email address
Name of the gaming site/casino
Clear description of the issue
Screenshots, chat logs, or email correspondence
Bank or crypto wallet details (for refunds)
Any relevant transaction IDs or reference numbers
Submit a Complaint – Fast & Free
Have an issue with an online casino? We can help.
Information
Process
Submit
We Help With...
Delayed or missing withdrawals
Bonus abuse allegations
Locked or closed accounts
Communication breakdowns
What You Need...
Your name and email address
Name of the gaming site/casino
Clear description of the issue
Screenshots, chat logs, or email correspondence
Bank or crypto wallet details (for refunds)
Any relevant transaction IDs or reference numbers
Submit a Complaint – Fast & Free
Have an issue with an online casino? We can help.
Information
Process
Submit
We Help With...
Delayed or missing withdrawals
Bonus abuse allegations
Locked or closed accounts
Communication breakdowns
What You Need...
Your name and email address
Name of the gaming site/casino
Clear description of the issue
Screenshots, chat logs, or email correspondence
Bank or crypto wallet details (for refunds)
Any relevant transaction IDs or reference numbers
Submit a Complaint
– Fast & Free
Have an issue with an online casino? We can help.
Information
Process
Submit
We Help With...
Delayed or missing withdrawals
Bonus abuse allegations
Locked or closed accounts
Communication breakdowns
What You Need...
Your name and email address
Name of the gaming site/casino
Clear description of the issue
Screenshots, chat logs, or email correspondence
Bank or crypto wallet details (for refunds)
Any relevant transaction IDs or reference numbers
Submit a Complaint
– Fast & Free
Have an issue with an online casino? We can help.
Information
Process
Submit
We Help With...
Delayed or missing withdrawals
Bonus abuse allegations
Locked or closed accounts
Communication breakdowns
What You Need...
Your name and email address
Name of the gaming site/casino
Clear description of the issue
Screenshots, chat logs, or email correspondence
Bank or crypto wallet details (for refunds)
Any relevant transaction IDs or reference numbers
Meet Your ADR Obligations With Confidence
Meet Your ADR Obligations With Confidence
We partner with licensed gaming operators to provide best-in-class dispute resolution services and ensure full compliance with jurisdictional ADR requirements.
Reduce chargebacks and customer service load
Minimise costly chargebacks and reduce the burden on your support team
Minimise costly chargebacks and reduce the burden on your support team
Improve trust and retention
Build stronger player relationships through transparent dispute resolution
Build stronger player relationships through transparent dispute resolution
Transparent communication and documentation
Complete documentation and clear communication throughout the process
Complete documentation and clear communication throughout the process
What We Provide
What We Provide
Branded operator portal or email-based process
Seamless integration with your existing systems
Fast and fair resolutions (SLA-backed)
Guaranteed response times with service level agreements
Branded operator portal or email-based process
Seamless integration with your existing systems
Optional API integration
Technical integration for automated case management
Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about our dispute resolution process.
What is ADR in online gaming?
What is ADR in online gaming?
What is ADR in online gaming?
How long does it take?
How long does it take?
How long does it take?
Do I need to pay?
Do I need to pay?
Do I need to pay?
What if the casino refuses to cooperate?
What if the casino refuses to cooperate?
What if the casino refuses to cooperate?
Which casinos are covered?
Which casinos are covered?
Which casinos are covered?
What types of disputes do you handle?
What types of disputes do you handle?
What types of disputes do you handle?
Is my information kep confidential?
Is my information kep confidential?
Is my information kep confidential?
Have Questions?
We're Here to Help.
Have Questions?
We're Here to Help.
Fill in the contact form or email us directly for assistance.
Fill in the contact form or email us directly for assistance.
Protecting Fair Play in Online Gaming.
Leading independent Alternative Dispute Resolution provider for the iGaming industry.
© 2025 DisputesService.com. All rights reserved.
Licensed ADR Provider
Protecting Fair Play in Online Gaming.
Leading independent Alternative Dispute Resolution provider for the iGaming industry.
© 2025 DisputesService.com. All rights reserved.
Licensed ADR Provider
Protecting Fair Play in Online Gaming.
Leading independent Alternative Dispute Resolution provider for the iGaming industry.
© 2025 DisputesService.com. All rights reserved.
Licensed ADR Provider